Returns & Exchanges
At Hobbii, we want you to be completely satisfied with your yarn and accessories, which is why we offer a 100% satisfaction guarantee and a 90-day return window on all unused items. If your project plans change, you can easily return your products in their original packaging for a full refund or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unused yarn and tools in their original packaging, ensuring all labels are intact to qualify for a full refund.
Attach the Label
Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.
Ship and Refund
Drop off your package at the nearest authorized shipping point; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing